AI receptionist · on the phone
Every missed call is a lost order.
During the rush, nobody has a free hand to pick up. Sophia, your AI receptionist, answers for you, takes the order and sends it to the kitchen. Run the numbers with your own figures.
This test line has French as its main language. She also understands and answers in English, Italian and German, with a French accent. With English, German or another language as the main one, she speaks like a native, with no accent: it all depends on how your line is set up.
Friday, 7:30 pm. The oven is full and the phone is ringing.
A customer who gets no answer doesn't call back. They open another app or call the pizzeria across the street.
The calls all come at once
The phone peaks exactly when the team is busiest.
Picking up means stopping cooking
An order call takes two to three minutes, with floury hands, a pen and a scrap of paper.
Order-taking mistakes
A misheard address, a forgotten topping, a caller who speaks another language: the order arrives wrong.
Recents
- +44 ·· ··· ·· 4819:31Mobile · missed call
- +44 ·· ··· ·· 0719:33Landline · missed call
- +44 ·· ··· ·· 92 (2)19:38Mobile · missed call
- +44 ·· ··· ·· 1519:46Mobile · missed call
- +44 ·· ··· ·· 3020:02Mobile · missed call
Illustrative example.
What Sophia does on the phone.
She works with your restaurant's data in MyMenuo, read again on every call. With a female voice she is called Sophia in every language; with a male voice, Leo.
Knows your menu
Items, sizes, extras and what's out of stock. Prices and delivery fees are recalculated by the server, never guessed.
Checks the address
She confirms the street with the caller and suggests streets in your area that sound the same.
Speaks 17 languages
English, French, German, Italian, Portuguese, Spanish and eleven more, with a native voice where one exists.
Applies your promotions
Your online offers also work on the phone, by your restaurant's day and time.
Hands over
A complaint, a special request or a caller who wants a person: the call is transferred to the number you choose.
Takes orders after closing
Restaurant closed? She schedules the order for the next service.
Everything stays in your dashboard
Transcript and recording of every call, minutes used and linked orders.
The order follows the normal flow
Kitchen screen, printer and notification: just like an order placed on your website.
Up and running in one evening.
You keep your usual number. Calls are forwarded to the receptionist's line.
Get a Twilio number
In the restaurant's name. Depending on the country, Twilio asks for proof of address or a business registration.
Connect it to MyMenuo
Integrations › AI receptionist. Paste your Twilio credentials once.
Choose voice and language
And the number to transfer to when a person needs to answer.
Forward your line
Turn on call forwarding from your current number to the receptionist's line.
One fixed price, minutes included.
Sophia is available as an add-on with every paid MyMenuo plan. You turn her on once your plan is active, not during the free trial.
£45.90/ month, VAT not included
- 100 call minutes included every month, about 50 calls of 2 minutes.
- £0.19 per minute beyond that, on the following month's invoice.
- Monthly safety cap: once it's reached, calls are transferred to your team.
- All included: orders, transfers, 17 languages, transcripts and recordings.
Not included: the VoIP phone number from Twilio, about US$ 2 a month, and the line minutes billed directly by Twilio.
Turn on the receptionistHow much will you pay?
Tell us how many calls the receptionist would take each month.
Estimate with your numbers, Twilio charges not included. VAT not included.
Frequently asked questions
Do I keep my phone number?
Yes. Your customers call your usual number; you turn on call forwarding to the receptionist's line. You can switch it off at any time from your phone.
What if the caller wants to talk to someone?
She transfers the call to the number you chose, for example the manager's mobile. The transfer goes through your Twilio account.
How does she know my menu and prices?
She reads your MyMenuo menu at the start of every call. A sold-out item or a changed price is picked up on the next call, with nothing to reconfigure.
How much does the AI receptionist cost in United Kingdom?
£45.90 a month with 100 call minutes included, then £0.19 per extra minute, billed the following month. A monthly cap protects your bill: once it's reached, calls are transferred to your team.
Why isn't the Twilio number included?
The number has to belong to the restaurant that answers the calls. So it sits in your own Twilio account, which charges about US$ 2 a month for the number and a few cents for line minutes.
Can I try it during the free trial?
No. The AI receptionist is an add-on for paid MyMenuo plans: you turn it on under Integrations › AI receptionist once your plan is active.
Do my customers know it's an AI?
Yes. She introduces herself as the restaurant's virtual assistant right away, then speaks naturally and stays polite to the end. Every conversation is in your dashboard.
Next Friday night, Sophia picks up the phone.
£45.90 a month, 100 minutes included. (VAT not included)